FAQs

Q: What is the deadline for placing orders?
A: Orders must be placed by the 20th of the month for the next month. (Example: Lunch for September must be ordered by August 20th at 12:00 p.m.)

Q: What is the price for each meal?
A: The price for a regular sized meal is $3.25. A large portion is $4.50. ALL meals must be paid for at time of order via credit card, debit card, or electronic check.

Q: Can I cancel a meal once the order has been placed?
A: Meals can be cancelled until 10:00 a.m. the day for which the meals were ordered. After the 10:00 a.m. all sales are final. (Example: Monday's lunch must be cancelled by Monday at 10:00 a.m.)

Q: How do I cancel a meal?
A: To cancel a meal, log in to your account. On the main page there is a "Meals Order" section there you will see a link that says "cancel" next to the days for which you have ordered. Click on this link and confirm that you would like to cancel this meal. A credit for the value of the meal(s) will be added to your account.

Q: What is your refund policy?
A: We have a "No Refund Policy"; cancelled meals will result in a credit on your school lunch account. This credit will automatically be applied to your next order.

Q: What if I have children in multiple grades?
A: When you add children to your account make sure you select the right grade for each child.

Q: What happens if I my child is sick?
A: If your child is out sick, please cancel his or her lunch order by 10:00 am and we will issue a credit to your lunch account for the missed meal.

Q: What are the drink options with the meals?
A: All meals include your choice of 2% milk, Low-Fat Chocolate Milk, or water at no cost.


Q: What is your privacy policy?
A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.